edgeBox is an Office-in-a-Box Server Appliance, a Unified Communications Solution that Provides All the Phone and Internet Communication / Data Services, a Small and Medium Size Business needs.

We are keeping here the most relevant posts about edgeBox, his features, technical and marketing messages, tips and hints, promotions and more.

Content would change from time to time showing current trends, latest news and most important facts, so keep visiting us often, and thanks one more time for being around here.

–oO|Oo–

edgeBox, features at a glance ^[1]

Last modified on 2009-10-24 16:06:11 GMT. 0 comments ^[2]. Top ^[3].

In plain user language, what would I get when using edgeBox in my Office?

1. All-In-OneBox network solution remotely managed – the ICT guy comes with the Box
2. Your web/email/file/access/security servers in one place at your premise
3. Local wired/wireless and Remote As Local user access, HO and branch integration
4. Automatic Backup to local, network or remote drive and a proven Recovery Plan
5. Share and Unified Data-Fax-Mail-Voice
6. Anti-Spam, Anti-Virus, email/file scan on the Server side
7. Local AAA authentication, authorization and accounting with detailed reports
8. Monthly affordable leasing payment, deductible expenses instead of investment
9. Moving “your Values” from Desktops to the Server

Is edgeBox for me? – if you do / if you do not have – answers ^[4]

Last modified on 2010-02-10 01:20:13 GMT. 0 comments ^[5]. Top ^[3].

How to know if edgeBox – a OneBox solution – is Suitable, Useful, Recommended and Effective for our Organization?
How to be SURE?

Well, this is a simple test – if you find yourself represented in more than one of below statements, then edgeBox is SURE for you.

IF YOU DO HAVE:

• your email on the user’s PC without a central backup
• your important files and data fragmented among your employees
• an old fashioned paper-fax machine, both to send and receive
• an isolated phone system disconnected from your data and remotely unreachable
• to call your office to retrieve your voice message instead of receiving by email
• a reactive to problems instead of a proactive to solutions IT policy

IF YOU DO NOT HAVE:

• an automatic scheduled backup of your files, emails and data
• a proven and tested recovery plan
• secure access to your local resources
• a security updates management system
• a central up to date anti – spam, virus and other malwares
• remote but secure access to your local network services

Be SURE edgeBox is for you!! ^[6]

edgeBox, VAR for – the big and extended – GTA in Ontario ^[7]

Last modified on 2010-07-13 03:19:16 GMT. 0 comments ^[8]. Top ^[3].

It has been two months of working, studying and dealing with the edgeBox from Critical Links ^[6] with the valuable support of Angelo Giancoulas, a Technical Solutions Specialist from Graybar Canada ^[9] the exclusive Distributor for the edgeBox in Canada ^[10] until we formaly become authorized VAR for the whole GTA in Ontario – the big and extended Toronto Area – we are celebrating this important step while polishing all the procedures for a seemless deployment of this Network Unified Solution.

As per Critical Links, the award-winning edgeBOX provides a single-box Office in a Box solution for SMBs that includes a full-fledged IP telephony system, smoothly integrated with email, contact database, calendars, security, VPN, file sharing, and more. The voice and data services integration improves employee productivity, simplifies installation, maintenance and upgrades, and dramatically reduces equipment, communications, and maintenance costs for SMBs. It is available on a range of scalable platforms for companies from 10 to 300 users. The edgeBOX can be fully managed remotely through a simple browser, which makes it specially suited for system integrators that want to get into the business of providing managed services to SMB customers.

edgeBox Leasing: Figures, Tips and Links ^[11]

Last modified on 2010-03-12 21:44:42 GMT. 0 comments ^[12]. Top ^[3].

Leasing is an important part of our message and to provide that option we have partnered with National Leasing ^[13] a recognized leader in equipment financing across Canada.

Leasing is a good choice for SMB to spread their expenses over the lifespan of a equipment and associated services, specially under the warranty terms. Leasing have many advantages ^[14] like conserving your cash using 100% financing, several income tax benefits, having a service contract included, easy to budget and plan for the future.

Just playing with some figures to have an idea, for up to 10 users an edgeBox deployment would look like:

• for $298 under $300 monthly payment you’d have an IT tech looking over your IT infrastructure, including your main IT servicing appliance – an edgeBox server.
• adding another $50 a month would included your state-of-the-art IP phones ready to ring
• and for just $395 under $400 a month would be the whole package, all above, even better IP phones and also a PoE Switch, UPS and some bonus

The whole solution – equipment, software and services – will perform like a high-end SUV, but just cost as an entry-level sub-Compact.

Please, call for more details at 1.866.666.SUNT

edgeBox, Selling Features (IT jargon translated for end-user) ^[15]

Last modified on 2009-09-23 11:41:49 GMT. 0 comments ^[16]. Top ^[3].

Like a theatrical piece or a translating dialogue between what the IT guys like to say and what The User wants to hear
(this would work as a selling guide and a value proposal, but also as a deserved Customer appreciation act)

User: Company email boxes are in one location, while users would have secured access from anywhere
IT: IMAP mail boxes, NAC & AAA while connecting through LAN, WLAN or VPN,

User: Company data is secure hosted in the server and shared as needed among users and groups
IT: Firewall, SSH, NAC, windows SMB, shares, PDC support, quota, backup/restore

User: Reduce time navigating through unsolicited email, possible threats, malicious attacks and further damage control
IT: Anti-virus, anti-spam, email scan, closed firewall, filters, DoS protection

User: Reduce ongoing expenses on maintenance, repair, hydro, a/c, phone and fax bills
IT: 9-in-1 appliance, one leasing payment, remote managed services from one single source

User: Unified Data and Voice Communication on One shared and secured Box at your premises
IT: VoIP/IP-PBX, IVR, Follow me, QoS, Firewall, VPN, fax2mail, mail2fax

User: Voice access whenever you need it, wherever you are, no more missed calls and opportunities
IT: hunt/ring/queue groups, meet me, follow me, conference room, LD at local rates, DISA, voice2mail and more

User: Proactive plus Reactive IT approach, the best of both worlds at your hands
IT: no hassle edge technologies by default, IT guy over your shoulder and always on call

User: And a lot more features and benefits
IT: sure thing, instead of making it easier for you, we’ll do it for you

edgeBox, a brief introduction Office-in-a-Box ^[17]

Last modified on 2009-09-23 00:03:10 GMT. 0 comments ^[18]. Top ^[3].

Well, edgeBox is probably the main course on this project, the entree on our menu, so let me briefly introduce it in just three quick steps:

1. As per Critical Links edgeBox web page ^[19] “A Unified Communications Solution or “Office-in-a-box” that Provides All the Phone and Internet Communication Services a Small and Medium Size Business needs”
2. As per our appreciation is far more than that: IP-PBX and Internet services are still a good hook, but network data management, locally or remotely – secured access it’s what we like the most.
3. Now, let the BOX introduce itself through this short video clip